Frequently Asked Questions (FAQs)
General Pest Control
Yes. If we can gather enough details about your pest issue, we can provide an estimate right away. Our team may ask a few quick questions to ensure your quote is accurate.
Yes — once dry. While treatments are being applied, pets should remain outside the treated areas. Once everything has dried, the products become non-toxic and completely safe.
Yes, we recommend vacating for 2–3 hours after treatment so that the chemicals can dry completely. This helps ensure maximum effectiveness and safety for children and pets.
Our treatments include a 3–6-month service warranty, depending on the pest type, environmental conditions, and level of infestation. Terms and conditions apply.
We cover all suburbs within a 50-km radius of Melbourne CBD, including surrounding residential and commercial areas.
We manage a wide range of pests: ants, bed bugs, birds, cockroaches, fleas, possums, rats, mice, silverfish, spiders, termites, wasps, and bees.
Yes. Every technician is fully certified and licensed under government health and safety regulations.
Absolutely. We use low-toxicity, eco-friendly products that are safe for humans once dry, yet effective against pests.
Yes. In most cases, we can attend to your pest problem within 24 hours of booking, depending on technician availability.
A typical service may include roof-cavity powdering, internal perimeter spraying, gel baiting for cockroaches, external perimeter spraying, and garden or fence treatments. The technician tailors the approach based on your pest type and property condition.
An increase in pest activity within the first 48 hours is normal — pests are being driven from their hiding places. The effect stabilises within 7–10 days, and results typically last 6–12 months depending on pest species.
- Avoid mopping or washing floors for 48 hours.
- Wipe kitchen benches before use.
- Return pet bowls after surfaces are dry.
- Follow technician instructions for ongoing maintenance.
Yes, once dry. We apply all products carefully and advise families to remain outside until it’s safe to re-enter.
Every 6–12 months is ideal, depending on pest type, property size, and local conditions.
Light rain usually doesn’t affect results, but heavy rainfall may reduce product effectiveness. We reschedule outdoor treatments if necessary.
Modern products are odourless and non-staining, so your home remains fresh and clean.
Termite Control
We recommend a professional inspection every 12 months, or every 6 months in high-risk areas.
Yes. We use eco-friendly, family-safe products that comply with Australian safety standards.
Chemical barriers typically last 5–8 years, while baiting systems require ongoing monitoring.
In most cases, yes. Your technician will inform you if temporary relocation is needed.
With regular monitoring and preventative maintenance, we significantly reduce the risk of re-infestation.
Creepy-Crawly & Insect
No. Ants and spiders react to different chemicals. Spider sprays kill on contact, while ant treatments are designed to be carried back to the nest to eliminate the colony.
It’s best to treat spiders first since they are quicker to control, then follow up with an ant treatment to prevent re-infestation.
For outdoor treatments, yes — just keep windows and doors closed. For indoor spraying, it’s safer to step out for 2–3 hours until the product dries.
They’re similar for common cockroaches, but German cockroaches require specialised gels and targeted treatments due to their hidden breeding habits.
Only where pests are active. If the issue is indoors, focus on indoor areas. Our technicians will recommend the correct scope for your property.
For best prevention, schedule treatments before and during warmer months, when pest activity peaks.
Rodents, Possums & Bird Control
No. We use tamper-resistant bait stations that prevent secondary poisoning and protect non-target animals.
Never. We comply with all wildlife protection laws and safely capture and relocate possums without harm.
Rodents are active both day and night and make scratching noises, while possums are larger and usually move around dawn and dusk.
No. Even a few rodents can breed rapidly, cause wiring damage, and spread disease. Early control prevents costly damage.
We use bird spikes, gutter mesh, and netting for prevention. In severe or commercial cases, licensed bird management methods are used following government safety regulations.
Dead Animal Removal
We use odor detection and visual inspection techniques (e.g. inspecting attics, wall cavities, crawl spaces) to trace where the carcass is.
No — decomposing animals can carry bacteria, parasites, and other biohazards.
Our team wears full protective gear — gloves, masks, and use tools to avoid direct contact with the carcass.
We bag the body, dispose of it safely per local regulations, and carry out a deep sanitization and deodorization of the affected area.
Yes. After removal, we clean and deodorize the area using enzyme-based or bio-cleaners to eliminate lingering odors.
Animals often die in hidden places like walls or attics. The smell may be the first obvious sign.
Absolutely. Decomposing bodies attract flies, maggots, beetles — which can lead to further infestations.
Need Trusted Pest Control in Melbourne?
Whether you’re dealing with termites, cockroaches, ants, rodents, spiders, or other pests — our licensed Melbourne pest control experts are here to help. We use safe, eco-friendly treatments that eliminate infestations quickly and protect your home or business from future pest problems.
All treatments are carried out by certified technicians using approved Australian pest control products. Warranty and free service periods vary depending on the pest type. Terms and Conditions apply.